With the regulatory framework (IT Act and Digital Signature) in place and improvement in
telecom infrastructure, increase in PC penetration could lead to a sizeable e-commerce transactions in
India in the next two years. In keeping with global norms, it is expected that business-to-business
transactions would continue to constitute a manor chunk of e-business transactions in India. Thus,
e-commerce is not just a western version.
The most talked about and well-endorsed feature of e-commerce is its global flavour. Evidently,
e-commerce has also started to show its true potential in India. While on one hand, India’s e-commerce
solutions are becoming a sought after commodity around the world, even e-commerce based businesses
are leaving their distinct marks of technology competitiveness, viable business model and entrepreneurship.
E-business can indeed emerge as a major opportunity for India. This acquires twin connotations of
e-commerce and e-business transactions from local businesses and a huge opportunity for software
exports to other countries by quickly joining the e-business bandwagon. India’s twin assets (the software
industry and rapidly restructuring industry sector) sector have been taken into consideration.
• As of September 2002, there was a PC base of 7.5 million PCs.
• More than 80 per cent of stand alone PCs sold during last two years were driven by the
need to access the Internet.
• Ninety one per cent of India’s corporate web sites are located overseas.
• Internet access continues to be most widespread amongst the 18-24 year age group. However,
all age groups have seen vast increases in access over the last 18 months. A significant
development is that almost 11 per cent of people over the age of 40 now access the Internet.
• Males continue to outnumber females in accessing the Internet at 77 per cent compared to
23 per cent. This has however increased from the ratio of 82:18 in June 1999.
• The Internet and e-commerce industry employs approximately 82,000 people. These include
web developers, web designers, system analysts, ISP infrastructure providers, marketing
staff, e-software professionals, etc. It is projected that by March 2003, the Internet and
e-commerce industry would employ over 300,000 people.
• India has about 1.6 million households connected to the Internet.
• Internet users on an average are estimated to be accessing the Internet for 6 hours a week.
The profile of Internet users in India is dominated by:
• The professional/corporate segment, which accounts for around 43 per cent of Internet
usage.
• Inching close behind is the student community represented by school and college goers.
This segment contributes close to 38 per cent of Internet surfers.
• Over half (59.2 per cent) use the Internet as an information resource, 11.3 per cent use it as
an educational tool and just under 8.2 per cent use it for entertainment.
• When asked what are the most frequently used services online, 73.4 per cent answered
e-mail, 77 per cent answered search engines and 23 per cent said they use it for downloading/
uploading software.
• Of the total Internet users, around 20 per cent own credit cards and around 14 per cent own
mobile phones.
telecom infrastructure, increase in PC penetration could lead to a sizeable e-commerce transactions in
India in the next two years. In keeping with global norms, it is expected that business-to-business
transactions would continue to constitute a manor chunk of e-business transactions in India. Thus,
e-commerce is not just a western version.
The most talked about and well-endorsed feature of e-commerce is its global flavour. Evidently,
e-commerce has also started to show its true potential in India. While on one hand, India’s e-commerce
solutions are becoming a sought after commodity around the world, even e-commerce based businesses
are leaving their distinct marks of technology competitiveness, viable business model and entrepreneurship.
E-business can indeed emerge as a major opportunity for India. This acquires twin connotations of
e-commerce and e-business transactions from local businesses and a huge opportunity for software
exports to other countries by quickly joining the e-business bandwagon. India’s twin assets (the software
industry and rapidly restructuring industry sector) sector have been taken into consideration.
• As of September 2002, there was a PC base of 7.5 million PCs.
• More than 80 per cent of stand alone PCs sold during last two years were driven by the
need to access the Internet.
• Ninety one per cent of India’s corporate web sites are located overseas.
• Internet access continues to be most widespread amongst the 18-24 year age group. However,
all age groups have seen vast increases in access over the last 18 months. A significant
development is that almost 11 per cent of people over the age of 40 now access the Internet.
• Males continue to outnumber females in accessing the Internet at 77 per cent compared to
23 per cent. This has however increased from the ratio of 82:18 in June 1999.
• The Internet and e-commerce industry employs approximately 82,000 people. These include
web developers, web designers, system analysts, ISP infrastructure providers, marketing
staff, e-software professionals, etc. It is projected that by March 2003, the Internet and
e-commerce industry would employ over 300,000 people.
• India has about 1.6 million households connected to the Internet.
• Internet users on an average are estimated to be accessing the Internet for 6 hours a week.
The profile of Internet users in India is dominated by:
• The professional/corporate segment, which accounts for around 43 per cent of Internet
usage.
• Inching close behind is the student community represented by school and college goers.
This segment contributes close to 38 per cent of Internet surfers.
• Over half (59.2 per cent) use the Internet as an information resource, 11.3 per cent use it as
an educational tool and just under 8.2 per cent use it for entertainment.
• When asked what are the most frequently used services online, 73.4 per cent answered
e-mail, 77 per cent answered search engines and 23 per cent said they use it for downloading/
uploading software.
• Of the total Internet users, around 20 per cent own credit cards and around 14 per cent own
mobile phones.
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