Monday, 16 January 2012

Evaluate your ecommerce strategy



Evaluate your ecommerce strategy from time to time
In any business, it is vital to know where it is headed. It is necessary to take stock of the business situation from time to time. An ecommerce business is no different, because this business is prone to a lot of flux. In a business of this nature, it is all the more important to keep assessing where a business stands in relation to the market size, its customers’ preferences, and the outlook for the future of the business and so on.
The role of the website
What factors does an ecommerce business need to consider when it is strategising for the future?It has to be understood that whether a business is brick and mortar or click and mortar, the website is the most important element. It is what distinguishes an ecommerce business from a physical business; so, any decision concerning strategy for the business has to centre on the website. So, a business can make business strategies based on what use it intends to put its website to. The role the website has for your business should be the point from which you take decisions about your strategies.
Factors to consider
An ecommerce website could start by taking into consideration important questions of what the website is linked to. You may be running a website through which you may be trading in many products. Do you wish to expand the number, variety and geographical reach of these products? Do you intend to sell to the local market from your physical store keeping the website as a supplementary sales tool? These and many other related questions need to be addressed.
You could also consider what kind of image you would want your website to publicise about your business. If you are planning to make ecommerce the driving force of your business, you will need to project that. If you are selling through a franchisee or a set of franchisees, then you will have to reflect the design and other elements of your business through these sites.
The most important of all is what vision you have for your ecommerce business.  If you have decided to be in the ecommerce business for the long haul, you will need to chalk out a long-term plan for your business. You would have to decide how much of your resources you need to earmark for your ecommerce website. You will also be required to keep updating your websites to reflect the changes your business goes through. A sound ecommerce strategy is thus something a business has to arrive at after making a well-rounded consideration of the most important aspects of its website.

2 comments:

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